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What are your ordering procedures and accepted payment methods?
Where are you located, where are you from and how much experience do you have selling online?
What products do you specialize in?
Are your products fake bootlegs?
How can I TRUST YOU?
What shipping method do you normally use?
Who is the Asian old man on your main page?
What are the most popular keywords on the Internet?
Do you have a blog?
What do you think of eBay/PayPal?
How long does it usually take you to ship?
What payment methods do you offer?
What are the delivery times after payment is received?
Why do some items include S&H and some don't...?
Why are there no Product Descriptions or Application Instructions on some of the listings?
Do you guys offer online assistance?
What happens if an item is unavailable?
Do you guys offer returns or refunds?
Where do you guys ship?
How will I know if you guys shipped my stuff?
Will you get pissed if I snag some pics and product descriptions off your items listings.
ATTENTION - PLEASE READ: What will happen if I file a Paypal Dispute against you?
How can I pay using my major Credit Card?
Why are you less expensive than the competitors?
What's the deal with some of your negative feedbacks?
Are you guys on Skype?
Do you guys offer combined shipping?
How can I make sense of your feedback rating?
How much is faster shipping?
Will you ever give out my information or send me advertising?
What are your link referrals?
Do you have a YouTube page?
Do you offer cancellations of orders?
Do you ever offer promotions and how can I find out about them?
Are you on Twitter?
How about a facebook page...do you have one?
Can I track my order online?
What is Thailand like?
Can I trust the Thailand Postal service?
I am going to leave you a negative feedback because I'm not happy with my order...what do you think about that?
What kind of customers do you cater to...?
Are there other considerations which may slow down the delivery of my order?
Can I view your store in other languages? ¿Puedo ver su tienda en otros idiomas? 我可以查看其他语言的商店吗?
How long does it usually take you to respond to emails?
Is there a Tracking Number with my Order Parcel?


What are your ordering procedures and accepted payment methods?
View our products, select your purchase and pay for the item within a reasonable amount of time. We have a relaxed 'pay when you want' policy. Unlike sellers on eBay who require buyers to pay within a period of time - We don't care when you pay. It's YOUR money and your decision when you want to purchase and we in no way want our customers to be 'pressured' to pay when they order. When you feel comfortable to pay for order, and after you do, we will then ship your item after a short handling time of 3-5 full business days, excluding weekends and holidays. We accept Credit-Cards, US personal checks, US Cashier's Checks, and International/US money orders.

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Where are you located, where are you from and how much experience do you have selling online?
Chiang-Rai, Thailand near the borders of Myanmar, Laos and Thailand. We're from The San Francisco Bay Area in California in the US and A and of Asian/American heritage. We have been selling here and there online since 1996.

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What products do you specialize in?
Herbs, Health and Beauty, Food products, Local products, etc.

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Are your products fake bootlegs?
To the best of our knowledge - No. We sell licensed products directly from the manufacturer's suppliers. They are high quality and just like the products you get in the stores in your home country. However, there are slight variations in the packaging. But then again, we may slip something in their for fun but is actually a quality product for the price.

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How can I TRUST YOU?
It's unfortunate that trust is a rare trait these days. But, if no one trusted anyone, then the world would stop to function. We use to sell on eBay under 'tradersasia'. And, selling online is our ONLY source of income to survive. Furthermore, we do NOT believe in short term gain at the expense of long term stability. That's just doesn't make sense to us. In addition, we enjoy trading on-line and hope it flourishes instead of people thinking it's not trustworthy. Which is why we believe in transparency and just a different approach overall. Besides, we have around 15 years selling on-line and will continue to the best of our ability for the future. Our prices are cheaper here for most products since we don't have to pay eCrater any fees. Bless you eCrater person/people and may many good things come your way. We hope many more sellers and buyers use it. Lastly, a quick search of our name 'Asia Products Direct', or anyone selling, is all you need to determine if you are dealing with someone trustworthy or not.

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What shipping method do you normally use?
We use Thailand Postal's service called Economy Airmail or SAL(Sea, Air, Land). Registration, priority airmail and Express Mail Service are optional and extra. Inquire for further details. Delivery times vary from 10-15 full business days, excluding weekends, depending upon countries' Customs inspections. From our own recent experience, shipments to the US, Australia, parts of Europe and New Zealand are the most delayed. Which in the event, could increase delivery times by an additional 10-15 days. If there is a sustained delay with your shipment, or if it arrives damaged or incomplete, we suggest you call your local Government Customs Office in the nearest large port of entry gateway and complain like crazy. You can also check your local US Postal Inspection's office here: http://www.usps.com/ncsc/locators/find-is.html Other countries, please check your local country Postal website. We also offer alternate shipping methods. Please inquire for specifics. Thank you.

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Who is the Asian old man on your main page?
He's our mascot 'Ching So Cheep' He likes to buy and sell only the best products direct from Asia at the best prices with the best service. And, he likes young hot Asian babes as long as they are over the years of 18. He only brushes his teeth once a month because he would rather spend his money on hot Asian babes than toothpaste.

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What are the most popular keywords on the Internet?
These are: a abandonware abortion adobe acrobat AGL air canada Airfare airline tickets Airline Tickets airlines altavista amazon amazon.com american airlines ampland.com amtrak andrea thompson Andrea Thompson animals animated gifs anime anna kournikova aol aol.com apartments appz april fools area codes art AS/400 AS400 ask jeeves astalavista astrology atomic clock auctions australia Australia author Auto Parts auto parts autos baby names backgrounds baseball bestiality birds birthday cards black and white blank blue book bmw boats bomis books boylinks britney spears Britney Spears brooke burke buddy icons bukkake capital punishment car audio cards careers carmen electra cartoon dolls cartoons cats cd covers CDA-W550 chat chat rooms Chat Rooms cheap airline tickets cheap flights cheats child abuse china cinco de mayo civil war cliff notes clip art clipart cloning cnn computers consumer reports continental airlines crack cracks crackz credit cards currency converter death penalty delta airlines desktop themes desktop wallpaper Desktop Wallpaper diabetes dictionary digimon digital camera digital cameras direct tv directions Discount Travel disney divx divx codec dodge dog Dog Breeds dog breeds dogfart dogpile dogs downloads dragon ball z dragonball z dragonballz dragons drivers driving directions Driving Directions drugs dsl dvd e cards easter ebay e-bay ebay.com ecards e-cards elephantlist ellis island email eminem employment emulators encyclopedia erotica espn everquest exchange rates excite excite.com famous quotes Famous Quotes fibromyalgia fish flash flowers fonts fosi free FREE Free free backgrounds free clip art Free Clip Art free clipart Free Clipart Free Desktop Themes Free Downloads free downloads free email free essays free fonts Free Game Downloads free games free greeting cards Free Greeting Cards free internet free internet access free isp free movies free mp3 Free Mp3 free music Free Music Downloads Free Nokia Ringtones Free Online Games Free People Search free pics Free Pics free pictures free porno free ringtones free screen savers Free Screen Savers free screensavers Free Screensavers free software free stuff free wallpaper Free Wallpaper free web hosting freeones freeware funny pictures game cracks Game Downloads gameboy roms games Games GAMES gardening genealogy geneology global warming gnutella golf google google.com graphics greenguy greeting cards guitar tabs gun control guns hacking hair styles harley davidson harry potter Harry Potter health hewlett packard history holiday inn holocaust Holocaust home depot honda horoscope horoscopes horses hotels Hotels hotmail Hotmail hotmail.com Hotmail.com house plans howard stern humor huns yellow pages Huns Yellow Pages icons icq imesh internal revenue service Internal Revenue Service irs IRS Italy italy japan Japan javascript jennifer lopez Jennifer Lopez jjj job search jobs Jobs jokes Jokes kelly blue book keywords kids l las vegas legal lesson plans literotica.com lord of the rings love love poems lupus lycos lyrics Lyrics Lyrics Search mad cow disease madonna mame roms map map quest mapquest maps Maps marijuana marks bookmarks mexico microsoft midi models money monster.com mortgage calculator mortgage rates Mortgage Rates mortgages most motorcycles movie reviews movie trailers movies mp3 Mp3 Download mp3 downloads msn Msn Hotmail msn.com music Music Lyrics music lyrics music videos n64 roms nakednews.com names napster Napster Napster Download nasa nascar naturist nes roms netscape news newsgroups newspapers nokia northwest airlines online dictionary Online Dictionary online games Online Games OS/400 paintball parent passwords people finder people search persiankitty.com personal finance photography Photos photos picpost pics Pics PICTURES pictures Pictures playstation cheats poems Poems poetry Poetry pogo.com pokemon popular pornno portalmix posters prom dresses prom hairstyles Prom Hairstyles pubmed quicktime quotations quotes qxapoiu radio radio stations real estate Real Estate Listings real player recipes resume resumes reverse lookup richards realm ringtones Road Maps roms rotten.com RPG scholarships science fair project screen savers screensavers search engine search engines sears serial numbers serialz shakespeare shareware sheet music shoes simpsons skateboarding smoking snakes snes roms Snes Roms soccer Software Cracks song lyrics Song Lyrics sound effects southwest airlines Southwest Airlines spain spanking sports stories sublime directory sublimedirectory sublimedirectory.com suicide survivor tattoo Tattoo Designs tattoos tax forms taxes the huns yellow pages The Huns Yellow Pages the hun's yellow pages the sims thehun.com thong thongs thumbnails thumbzilla thumbzilla.com ticketmaster time time zones tires tommys bookmarks toyota translator travel Travel Maps travelocity united airlines Used Autos Used Boats used cars Used Cars verizon viagra vietnam war Vietnam War wallpaper wallpapers walmart warez Warez wav files weather Weather Forecast web cams web hosting webcam webcams white pages white shadow wild cherries winamp winzip women Women Health work at home world map world war 2 wwf www.ampland.com www.aol.com www.ebay.com www.google.com www.hotmail.com www.msn.com www.thehun.com www.thehun.net www.yahoo.com yahoo Yahoo Yahoo Email Yahoo Mail yahoo.com yoga

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Do you have a blog?
Yes we do, and we're trying to maintain it as often as possible: http://asiaproductsdirect.blogspot.com

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What do you think of eBay/PayPal?
eBay/PayPal is monopolistic and has very excessive fess which are detrimental to e-commerce overall for both sellers and buyers. To list an item for sale at 99 cents costs a total of approximately 80 cents in fees! Combined fees for both eBay and PayPal cuts into a seller's profit by around 30-40%. Sellers have to pass this on to buyers. If more eBay buyers realized this and shopped at eCrater, they would save considerable money. Please read this article about the eBay/Paypal monopoly and how it hurts e-commerce. http://www.200westmain.com/eBay/Tying.htm Please read the current May 2010 'Class-Action' Lawsuit against eBay/Paypal here: http://www.letssuepaypal.com/Paypal_Complaint.pdf Take a look at eBay's new $300,000,000 State of Their Arrogance Data Center built with money looted from honest reputable sellers AND buyers: http://tinyurl.com/34fvobg

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How long does it usually take you to ship?
In general, 2 business days at the earliest and 5 business days at the latest, excluding weekends. This allows us some time to gather orders so we don't have to go to the Post Office to ship one or a couple items. Currently as of March 15, 2010 - PayPal delivery times 10-15 full business days. US Check, US Money Orders, Cashier's Check and concealed Cash, 10-15 full business days after payment received and cleared, which varies from an additional 5-10 full business days.

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What payment methods do you offer?
We accept Credit-Cards, US personal checks, US Cashier's Checks, and International/US money orders.

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What are the delivery times after payment is received?
PayPal payments 10-15 full business days with local handling time of 3-5 days. US Personal Checks, 10-15 full business days after payment is received and cleared, which varies from 1-2 weeks. Plus, another 3-5 full business days for local handling. US money orders and cash, normal processing and delivery times.

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Why do some items include S&H and some don't...?
Some listings were imported from eBay, which means we were unable to provide free S&H due to eBay/Paypal's excessive fees on the FV(final value, 12% alone). We don't have that fee here at eCrater. We will modify those listings here at eCrater as soon as possible.

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Why are there no Product Descriptions or Application Instructions on some of the listings?
Because, many of these items are generic in composition and application. We think we all know what's in most products, especially, from the name brands - And, we're sure most people know how to use them. If not, a quick add of the product name to 'search' will get you all the information you will ever need...

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Do you guys offer online assistance?
Yes - On our BLOG - http://asiaproductsdirect.blogspot.com/ and at Google-Talk - asiaproductsdirect

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What happens if an item is unavailable?
If an item is unavailable, we will contact and offer you a similar replacement item for the same amount of the original item. If this doesn't suit you, we will refund your money.

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Do you guys offer returns or refunds?
Not on consumable items because we can not return them nor can anyone else for that matter...they don't do that here like in Western countries.

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Where do you guys ship?
EVERYWHERE ON EARTH THAT HAS POSTAL SERVICE. Delivery times may vary...

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How will I know if you guys shipped my stuff?
We will send you an email confirming your item was shipped. From then on, we kindly ask that you wait a full 10-15 full business days for delivery, excluding weekends.

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Will you get pissed if I snag some pics and product descriptions off your items listings.
No...because, that's what we do and photos of mass goods sold to the public are not really copyrighted material. However, we do respect people's watermarks and crop them before we post. In addition, we stopped putting product descriptions up because most people know how to use most of these products and can easily 'search' for more information.

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ATTENTION - PLEASE READ: What will happen if I file a Paypal Dispute against you?
If you file a Paypal dispute against us, we will IMMEDIATELY CANCEL your order and NOT SHIP IT if hasn't been shipped. You will than have to wait another 3-5 weeks for Paypal to investigate and than reverse the charge back to your account. Thus, it's better to wait for your item and be patient. Paypal always sides with the buyer in disputes. If you file one, and we sent product to you which you received, we will do everything with our 35 years of computing experience to make you wish you didn't do it. This is known as Dispute Fraud. We conduct business honestly, and we expect our buyers to do so as well. We will also blacklist you and you will not be able to purchase from us in the future. If you filed a Dispute and product was sent, we will contact you to try to resolve the issue. But, if you fail to reply, that will be considered as acknowledgement of receipt of product. Thus, we will then go into attack mode against you to make you wish you never should of done what you did...Once again, we conduct business honestly, and we expect our buyers to do so as well. We're not the fastest with shipping due to limitations imposed by Payal to protect YOU. BUT, we do have the best prices and when we do run late, we always throw in a little something for you to try to make up for it. Some of the things we have thrown in, include: New Toys, Natural Snacks, Herbal MInts, Pilot Pens, Miffy Mini-Highlight Pens, etc. So, it's best to be patient and wait for your order.

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How can I pay using my major Credit Card?
Once you order, we will provide for you instructions on how to pay with a major credit card. It's fast and easy!

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Why are you less expensive than the competitors?
3 Primary reasons: 1.) We live in probably the least expensive part of Thailand. And, we have very little personal overhead. 2.) We use a shipping method which is relatively inexpensive, reliable and prompt. 3.) We believe firmly in free market competition and competition in general. And, we listen to global markets which today requires low prices coupled with decent service. It also demands making products available abroad, which are not available in other markets. It's a very difficult challenge to balance prices, service and margins. However, we welcome the challenge.

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What's the deal with some of your negative feedbacks?
Previously, we had some difficulty with Paypal and they suspended our account. Thus, we had to cancel some orders. The negative feedbacks are a result. We're not perfect, but we do try our best.

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Are you guys on Skype?
Yes, we are: asiaproductsdirect - However, if you would like to speak with us, please email us and make an appointment. Thank you!

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Do you guys offer combined shipping?
Small quantities(1-5) - No. Larger quantities - Yes by weight

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How can I make sense of your feedback rating?
Well...eCrater's feedback system is based upon the number of sales and feedbacks left for the seller. HOWEVER, most buyer's don't leave feedback on eCrater, unless it's usually negative. And, in many instances, many people do not actually purchase, which distorts the feedback rating. If we receive a negative feedback on eCrater and it's not our fault, we dispute it and they usually remove it. But, if it's our fault due to oversight or negligence, we let it stand. We're not perfect, but we try out best... eCrater's feedback system does need some work, however, they provide their on-line stores for FREE which more than makes up for the inadequacies with their system. Lastly, eBay's system is grossly expensive, slow and full of glitches. And, they are a multi-Billion dollar corporation. eCrater is truly a blessing for buyers, sellers and e-commerce in general.

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How much is faster shipping?
For Priority Airmail with delivery times of 7-10 business days as opposed to 10-15 days for Economy Airmail, just add an additional $3 if your order is under $10.00 USD - add $5.00 - Orders between $10-$20 - add $7.00 - Orders between $20-$30 - add $10.00 - Orders between $30-$50

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Will you ever give out my information or send me advertising?
No. We do not use advertising or any sort of data collecting because it's not necessary. We let the products, prices and service do that for us.

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What are your link referrals?
http://virtuallyfree.com/ http://www.linkmarket.net/link_directory/ http://www.nzpages.co.nz/ http://www.jewelrymall.com/join.html http://www.searchengineoptimising.com

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Do you have a YouTube page?
Yes we do - http://youtube.com/asiaproductsdirect - Currently, we only have a couple videos posted, however, we do intend to post more showing the products we offer in more detail.

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Do you offer cancellations of orders?
Generally...No. Unless, it's a honest mistake or if something like an emergency occurs on your end while your order is processing. Cancellations and refunds creates additional work which would require us to raise prices. In addition, our products are generally low cost consumable items which are used everyday. If our items were expensive and mechanical in nature, it would be a different scenario.

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Do you ever offer promotions and how can I find out about them?
Yes, we do offer promotions from time to time for various reasons and products, however, we do not advertise them - So, it's best to check back from time to time...you'll never know unless you do, and you could be surprised to find something you may just need.

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Are you on Twitter?
Yes we are - @asiaproducts - We usually post on twitter a few times a week, mainly on the weekend. We also post our promotions at Twitter.

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How about a facebook page...do you have one?
But of course, it's not updated that much, however, when we post vids to our YouTube, it also gets posted on facebook. - http://www.facebook.com/pages/Chiang-Rai/Asia-Products-Direct/334998373780?ref=sgm

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Can I track my order online?
Unfortunately...No. The only forms of shipping that are track-able are large parcels over 2 kilograms or premium shipping services which are very expensive.

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What is Thailand like?
Contrary to popular belief, Thailand is not really a developing country. Or, a lawless place. %95 Theravada Buddhist, Thailand and its people are very proud of their country, sometimes to a fault. The pressures of modern day western life are not as extreme, thus, creating a general atmosphere of relaxation and tranquility. The recent political unrest here is not indicative of the country and its people as a whole. Not at all. Inherently, with much more freedoms than most countries, Thailand is a MUST visit in anyone's lifetime. Please do so if you can...Thailand is truly AMAZING.

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Can I trust the Thailand Postal service?
Absolutely. Transparent, efficient, super friendly and coupled with superb transportation logistics - The Thailand Postal service is probably the best on Earth. We love the people at the Thailand Postal service. Postal services in other countries are the ones that worry us sometimes...

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I am going to leave you a negative feedback because I'm not happy with my order...what do you think about that?
It amazes us when people just go ahead and leave us negative feedback without contacting us first about their order. This occurs around %50 of the time. It doesn't make sense, because, if there's something wrong it can be corrected. Where as, if there's something wrong, and you don't contact us - There's really not much we can do. And, if you do leave us negative feedback and we contact you to try to resolve it and you don't reply to us...we will contact eCrater to have them remove it.

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What kind of customers do you cater to...?
We like our customers to be thrifty and patient. Unfortunately, many of our products will never be offered in other places, and so to be able to keep prices down, we have to offer a little slower shipping method. Also unfortunate...you can not get both fast delivery and low product prices directly from Asia. It's just not possible due to shipping...unless, a product is sold as a 'market leader'.

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Are there other considerations which may slow down the delivery of my order?
Yes...other than product availability, Thailand has quadruple the number of holidays than most countries: http://www.asiatraveltips.com/ThailandHolidays.shtml Most of the holidays occur at the full moon in accordance with Buddhist traditions. There are also times when we're tired, ill and just not capable of getting things done in a timely fashion. We are but 1 person and 3 dogs doing everything. Your patience and understanding is always appreciated, as well as your business...

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Can I view your store in other languages? ¿Puedo ver su tienda en otros idiomas? 我可以查看其他语言的商店吗?
YES, absolutely...you may here: http://tinyurl.com/25pujru Just select the language you would like to translate to and click 'Translate'. Please wait for the translation to process for each page. That's it!

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How long does it usually take you to respond to emails?
Sometimes a few minutes and at the very extreme 6 hours. Prompt replies to emails are a natural for us since we've been using the Internet and emailing since 9.6kbs analog modem days.

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Is there a Tracking Number with my Order Parcel?
NO. International Parcel Tracking is ONLY for premium services and very large parcels. Economy and Standard Airmail does not offer any form of small parcel tracking.

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Last Updated: 9 Feb 2011 05:13:35 PST home  |  about  |  terms  |  contact
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