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What are your ordering procedures and accepted payment methods?
Where are you located, where are you from and how much experience do you have selling online?
What products do you specialize in?
Are your products fake bootlegs?
How can I TRUST YOU?
What shipping method do you normally use?
Who is the Asian old man on your main page?
What are the most popular keywords on the Internet?
Do you have a blog?
What do you think of eBay/PayPal?
How long does it usually take you to ship?
What payment methods do you offer?
What are the delivery times after payment is received?
Why do some items include S&H and some don't...?
Why are there no Product Descriptions or Application Instructions on some of the listings?
Do you guys offer online assistance?
What happens if an item is unavailable?
Do you guys offer returns or refunds?
Where do you guys ship?
How will I know if you guys shipped my stuff?
Will you get pissed if I snag some pics and product descriptions off your items listings.
ATTENTION - PLEASE READ: What will happen if I file a Paypal Dispute against you?
How can I pay using my major Credit Card?
Why are you less expensive than the competitors?
What's the deal with some of your negative feedbacks?
Are you guys on Skype?
Do you guys offer combined shipping?
How can I make sense of your feedback rating?
How much is faster shipping?
Will you ever give out my information or send me advertising?
What are your link referrals?
Do you have a YouTube page?
Do you offer cancellations of orders?
Do you ever offer promotions and how can I find out about them?
Are you on Twitter?
How about a facebook page...do you have one?
Can I track my order online?
What is Thailand like?
Can I trust the Thailand Postal service?
I am going to leave you a negative feedback because I'm not happy with my order...what do you think about that?
What kind of customers do you cater to...?
Are there other considerations which may slow down the delivery of my order?
Can I view your store in other languages? ¿Puedo ver su tienda en otros idiomas? 我可以查看其他语言的商店吗?
How long does it usually take you to respond to emails?
Is there a Tracking Number with my Order Parcel?
What are your ordering procedures and accepted payment methods?
View our products, select your purchase and pay for the item within a reasonable amount of time. We have a relaxed 'pay when you want' policy. Unlike sellers on eBay who require buyers to pay within a period of time - We don't care when you pay. It's YOUR money and your decision when you want to purchase and we in no way want our customers to be 'pressured' to pay when they order. When you feel comfortable to pay for order, and after you do, we will then ship your item after a short handling time of 3-5 full business days, excluding weekends and holidays.
We accept Credit-Cards, US personal checks, US Cashier's Checks, and International/US money orders.
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Where are you located, where are you from and how much experience do you have selling online?
Chiang-Rai, Thailand near the borders of Myanmar, Laos and Thailand. We're from The San Francisco Bay Area in California in the US and A and of Asian/American heritage. We have been selling here and there online since 1996.
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What products do you specialize in?
Herbs, Health and Beauty, Food products, Local products, etc.
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Are your products fake bootlegs?
To the best of our knowledge - No. We sell licensed products directly from the manufacturer's suppliers. They are high quality and just like the products you get in the stores in your home country. However, there are slight variations in the packaging. But then again, we may slip something in their for fun but is actually a quality product for the price.
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How can I TRUST YOU?
It's unfortunate that trust is a rare trait these days. But, if no one trusted anyone, then the world would stop to function.
We use to sell on eBay under 'tradersasia'. And, selling online is our ONLY source of income to survive. Furthermore, we do NOT believe in short term gain at the expense of long term stability. That's just doesn't make sense to us.
In addition, we enjoy trading on-line and hope it flourishes instead of people thinking it's not trustworthy. Which is why we believe in transparency and just a different approach overall. Besides, we have around 15 years selling on-line and will continue to the best of our ability for the future.
Our prices are cheaper here for most products since we don't have to pay eCrater any fees. Bless you eCrater person/people and may many good things come your way. We hope many more sellers and buyers use it.
Lastly, a quick search of our name 'Asia Products Direct', or anyone selling, is all you need to determine if you are dealing with someone trustworthy or not.
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What shipping method do you normally use?
We use Thailand Postal's service called Economy Airmail or SAL(Sea, Air, Land). Registration, priority airmail and Express Mail Service are optional and extra. Inquire for further details.
Delivery times vary from 10-15 full business days, excluding weekends, depending upon countries' Customs inspections. From our own recent experience, shipments to the US, Australia, parts of Europe and New Zealand are the most delayed. Which in the event, could increase delivery times by an additional 10-15 days. If there is a sustained delay with your shipment, or if it arrives damaged or incomplete, we suggest you call your local Government Customs Office in the nearest large port of entry gateway and complain like crazy.
You can also check your local US Postal Inspection's office here:
http://www.usps.com/ncsc/locators/find-is.html
Other countries, please check your local country Postal website.
We also offer alternate shipping methods. Please inquire for specifics. Thank you.
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Who is the Asian old man on your main page?
He's our mascot 'Ching So Cheep' He likes to buy and sell only the best products direct from Asia at the best prices with the best service. And, he likes young hot Asian babes as long as they are over the years of 18. He only brushes his teeth once a month because he would rather spend his money on hot Asian babes than toothpaste.
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What are the most popular keywords on the Internet?
These are:
a
abandonware
abortion
adobe acrobat
AGL
air canada
Airfare
airline tickets
Airline Tickets
airlines
altavista
amazon
amazon.com
american airlines
ampland.com
amtrak
andrea thompson
Andrea Thompson
animals
animated gifs
anime
anna kournikova
aol
aol.com
apartments
appz
april fools
area codes
art
AS/400
AS400
ask jeeves
astalavista
astrology
atomic clock
auctions
australia
Australia
author
Auto Parts
auto parts
autos
baby names
backgrounds
baseball
bestiality
birds
birthday cards
black and white
blank
blue book
bmw
boats
bomis
books
boylinks
britney spears
Britney Spears
brooke burke
buddy icons
bukkake
capital punishment
car audio
cards
careers
carmen electra
cartoon dolls
cartoons
cats
cd covers
CDA-W550
chat
chat rooms
Chat Rooms
cheap airline tickets
cheap flights
cheats
child abuse
china
cinco de mayo
civil war
cliff notes
clip art
clipart
cloning
cnn
computers
consumer reports
continental airlines
crack
cracks
crackz
credit cards
currency converter
death penalty
delta airlines
desktop themes
desktop wallpaper
Desktop Wallpaper
diabetes
dictionary
digimon
digital camera
digital cameras
direct tv
directions
Discount Travel
disney
divx
divx codec
dodge
dog
Dog Breeds
dog breeds
dogfart
dogpile
dogs
downloads
dragon ball z
dragonball z
dragonballz
dragons
drivers
driving directions
Driving Directions
drugs
dsl
dvd
e cards
easter
ebay
e-bay
ebay.com
ecards
e-cards
elephantlist
ellis island
email
eminem
employment
emulators
encyclopedia
erotica
espn
everquest
exchange rates
excite
excite.com
famous quotes
Famous Quotes
fibromyalgia
fish
flash
flowers
fonts
fosi
free
FREE
Free
free backgrounds
free clip art
Free Clip Art
free clipart
Free Clipart
Free Desktop Themes
Free Downloads
free downloads
free email
free essays
free fonts
Free Game Downloads
free games
free greeting cards
Free Greeting Cards
free internet
free internet access
free isp
free movies
free mp3
Free Mp3
free music
Free Music Downloads
Free Nokia Ringtones
Free Online Games
Free People Search
free pics
Free Pics
free pictures
free porno
free ringtones
free screen savers
Free Screen Savers
free screensavers
Free Screensavers
free software
free stuff
free wallpaper
Free Wallpaper
free web hosting
freeones
freeware
funny pictures
game cracks
Game Downloads
gameboy roms
games
Games
GAMES
gardening
genealogy
geneology
global warming
gnutella
golf
google
google.com
graphics
greenguy
greeting cards
guitar tabs
gun control
guns
hacking
hair styles
harley davidson
harry potter
Harry Potter
health
hewlett packard
history
holiday inn
holocaust
Holocaust
home depot
honda
horoscope
horoscopes
horses
hotels
Hotels
hotmail
Hotmail
hotmail.com
Hotmail.com
house plans
howard stern
humor
huns yellow pages
Huns Yellow Pages
icons
icq
imesh
internal revenue service
Internal Revenue Service
irs
IRS
Italy
italy
japan
Japan
javascript
jennifer lopez
Jennifer Lopez
jjj
job search
jobs
Jobs
jokes
Jokes
kelly blue book
keywords
kids
l
las vegas
legal
lesson plans
literotica.com
lord of the rings
love
love poems
lupus
lycos
lyrics
Lyrics
Lyrics Search
mad cow disease
madonna
mame roms
map
map quest
mapquest
maps
Maps
marijuana
marks bookmarks
mexico
microsoft
midi
models
money
monster.com
mortgage calculator
mortgage rates
Mortgage Rates
mortgages
most
motorcycles
movie reviews
movie trailers
movies
mp3
Mp3 Download
mp3 downloads
msn
Msn Hotmail
msn.com
music
Music Lyrics
music lyrics
music videos
n64 roms
nakednews.com
names
napster
Napster
Napster Download
nasa
nascar
naturist
nes roms
netscape
news
newsgroups
newspapers
nokia
northwest airlines
online dictionary
Online Dictionary
online games
Online Games
OS/400
paintball
parent
passwords
people finder
people search
persiankitty.com
personal finance
photography
Photos
photos
picpost
pics
Pics
PICTURES
pictures
Pictures
playstation cheats
poems
Poems
poetry
Poetry
pogo.com
pokemon
popular
pornno
portalmix
posters
prom dresses
prom hairstyles
Prom Hairstyles
pubmed
quicktime
quotations
quotes
qxapoiu
radio
radio stations
real estate
Real Estate Listings
real player
recipes
resume
resumes
reverse lookup
richards realm
ringtones
Road Maps
roms
rotten.com
RPG
scholarships
science fair project
screen savers
screensavers
search engine
search engines
sears
serial numbers
serialz
shakespeare
shareware
sheet music
shoes
simpsons
skateboarding
smoking
snakes
snes roms
Snes Roms
soccer
Software Cracks
song lyrics
Song Lyrics
sound effects
southwest airlines
Southwest Airlines
spain
spanking
sports
stories
sublime directory
sublimedirectory
sublimedirectory.com
suicide
survivor
tattoo
Tattoo Designs
tattoos
tax forms
taxes
the huns yellow pages
The Huns Yellow Pages
the hun's yellow pages
the sims
thehun.com
thong
thongs
thumbnails
thumbzilla
thumbzilla.com
ticketmaster
time
time zones
tires
tommys bookmarks
toyota
translator
travel
Travel Maps
travelocity
united airlines
Used Autos
Used Boats
used cars
Used Cars
verizon
viagra
vietnam war
Vietnam War
wallpaper
wallpapers
walmart
warez
Warez
wav files
weather
Weather Forecast
web cams
web hosting
webcam
webcams
white pages
white shadow
wild cherries
winamp
winzip
women
Women Health
work at home
world map
world war 2
wwf
www.ampland.com
www.aol.com
www.ebay.com
www.google.com
www.hotmail.com
www.msn.com
www.thehun.com
www.thehun.net
www.yahoo.com
yahoo
Yahoo
Yahoo Email
Yahoo Mail
yahoo.com
yoga
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Do you have a blog?
Yes we do, and we're trying to maintain it as often as possible:
http://asiaproductsdirect.blogspot.com
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What do you think of eBay/PayPal?
eBay/PayPal is monopolistic and has very excessive fess which are detrimental to e-commerce overall for both sellers and buyers. To list an item for sale at 99 cents costs a total of approximately 80 cents in fees!
Combined fees for both eBay and PayPal cuts into a seller's profit by around 30-40%. Sellers have to pass this on to buyers. If more eBay buyers realized this and shopped at eCrater, they would save considerable money.
Please read this article about the eBay/Paypal monopoly and how it hurts e-commerce.
http://www.200westmain.com/eBay/Tying.htm
Please read the current May 2010 'Class-Action' Lawsuit against eBay/Paypal here:
http://www.letssuepaypal.com/Paypal_Complaint.pdf
Take a look at eBay's new $300,000,000 State of Their Arrogance Data Center built with money looted from honest reputable sellers AND buyers:
http://tinyurl.com/34fvobg
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How long does it usually take you to ship?
In general, 2 business days at the earliest and 5 business days at the latest, excluding weekends. This allows us some time to gather orders so we don't have to go to the Post Office to ship one or a couple items.
Currently as of March 15, 2010 - PayPal delivery times 10-15 full business days. US Check, US Money Orders, Cashier's Check and concealed Cash, 10-15 full business days after payment received and cleared, which varies from an additional 5-10 full business days.
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What payment methods do you offer?
We accept Credit-Cards, US personal checks, US Cashier's Checks, and International/US money orders.
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What are the delivery times after payment is received?
PayPal payments 10-15 full business days with local handling time of 3-5 days. US Personal Checks, 10-15 full business days after payment is received and cleared, which varies from 1-2 weeks. Plus, another 3-5 full business days for local handling. US money orders and cash, normal processing and delivery times.
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Why do some items include S&H and some don't...?
Some listings were imported from eBay, which means we were unable to provide free S&H due to eBay/Paypal's excessive fees on the FV(final value, 12% alone). We don't have that fee here at eCrater. We will modify those listings here at eCrater as soon as possible.
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Why are there no Product Descriptions or Application Instructions on some of the listings?
Because, many of these items are generic in composition and application. We think we all know what's in most products, especially, from the name brands - And, we're sure most people know how to use them. If not, a quick add of the product name to 'search' will get you all the information you will ever need...
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Do you guys offer online assistance?
Yes - On our BLOG - http://asiaproductsdirect.blogspot.com/
and at
Google-Talk - asiaproductsdirect
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What happens if an item is unavailable?
If an item is unavailable, we will contact and offer you a similar replacement item for the same amount of the original item. If this doesn't suit you, we will refund your money.
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Do you guys offer returns or refunds?
Not on consumable items because we can not return them nor can anyone else for that matter...they don't do that here like in Western countries.
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Where do you guys ship?
EVERYWHERE ON EARTH THAT HAS POSTAL SERVICE. Delivery times may vary...
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How will I know if you guys shipped my stuff?
We will send you an email confirming your item was shipped. From then on, we kindly ask that you wait a full 10-15 full business days for delivery, excluding weekends.
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Will you get pissed if I snag some pics and product descriptions off your items listings.
No...because, that's what we do and photos of mass goods sold to the public are not really copyrighted material. However, we do respect people's watermarks and crop them before we post. In addition, we stopped putting product descriptions up because most people know how to use most of these products and can easily 'search' for more information.
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ATTENTION - PLEASE READ: What will happen if I file a Paypal Dispute against you?
If you file a Paypal dispute against us, we will IMMEDIATELY CANCEL your order and NOT SHIP IT if hasn't been shipped. You will than have to wait another 3-5 weeks for Paypal to investigate and than reverse the charge back to your account. Thus, it's better to wait for your item and be patient.
Paypal always sides with the buyer in disputes. If you file one, and we sent product to you which you received, we will do everything with our 35 years of computing experience to make you wish you didn't do it. This is known as Dispute Fraud. We conduct business honestly, and we expect our buyers to do so as well. We will also blacklist you and you will not be able to purchase from us in the future.
If you filed a Dispute and product was sent, we will contact you to try to resolve the issue. But, if you fail to reply, that will be considered as acknowledgement of receipt of product. Thus, we will then go into attack mode against you to make you wish you never should of done what you did...Once again, we conduct business honestly, and we expect our buyers to do so as well.
We're not the fastest with shipping due to limitations imposed by Payal to protect YOU. BUT, we do have the best prices and when we do run late, we always throw in a little something for you to try to make up for it. Some of the things we have thrown in, include: New Toys, Natural Snacks, Herbal MInts, Pilot Pens, Miffy Mini-Highlight Pens, etc. So, it's best to be patient and wait for your order.
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How can I pay using my major Credit Card?
Once you order, we will provide for you instructions on how to pay with a major credit card. It's fast and easy!
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Why are you less expensive than the competitors?
3 Primary reasons:
1.) We live in probably the least expensive part of Thailand. And, we have very little personal overhead.
2.) We use a shipping method which is relatively inexpensive, reliable and prompt.
3.) We believe firmly in free market competition and competition in general. And, we listen to global markets which today requires low prices coupled with decent service. It also demands making products available abroad, which are not available in other markets. It's a very difficult challenge to balance prices, service and margins. However, we welcome the challenge.
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What's the deal with some of your negative feedbacks?
Previously, we had some difficulty with Paypal and they suspended our account. Thus, we had to cancel some orders. The negative feedbacks are a result. We're not perfect, but we do try our best.
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Are you guys on Skype?
Yes, we are: asiaproductsdirect -
However, if you would like to speak with us, please email us and make an appointment. Thank you!
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Do you guys offer combined shipping?
Small quantities(1-5) - No. Larger quantities - Yes by weight
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How can I make sense of your feedback rating?
Well...eCrater's feedback system is based upon the number of sales and feedbacks left for the seller. HOWEVER, most buyer's don't leave feedback on eCrater, unless it's usually negative. And, in many instances, many people do not actually purchase, which distorts the feedback rating.
If we receive a negative feedback on eCrater and it's not our fault, we dispute it and they usually remove it. But, if it's our fault due to oversight or negligence, we let it stand. We're not perfect, but we try out best...
eCrater's feedback system does need some work, however, they provide their on-line stores for FREE which more than makes up for the inadequacies with their system.
Lastly, eBay's system is grossly expensive, slow and full of glitches. And, they are a multi-Billion dollar corporation. eCrater is truly a blessing for buyers, sellers and e-commerce in general.
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How much is faster shipping?
For Priority Airmail with delivery times of 7-10 business days as opposed to 10-15 days for Economy Airmail, just add an additional $3 if your order is under $10.00 USD -
add $5.00 - Orders between $10-$20 -
add $7.00 - Orders between $20-$30 -
add $10.00 - Orders between $30-$50
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Will you ever give out my information or send me advertising?
No. We do not use advertising or any sort of data collecting because it's not necessary. We let the products, prices and service do that for us.
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What are your link referrals?
http://virtuallyfree.com/
http://www.linkmarket.net/link_directory/
http://www.nzpages.co.nz/
http://www.jewelrymall.com/join.html
http://www.searchengineoptimising.com
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Do you have a YouTube page?
Yes we do - http://youtube.com/asiaproductsdirect - Currently, we only have a couple videos posted, however, we do intend to post more showing the products we offer in more detail.
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Do you offer cancellations of orders?
Generally...No. Unless, it's a honest mistake or if something like an emergency occurs on your end while your order is processing. Cancellations and refunds creates additional work which would require us to raise prices. In addition, our products are generally low cost consumable items which are used everyday. If our items were expensive and mechanical in nature, it would be a different scenario.
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Do you ever offer promotions and how can I find out about them?
Yes, we do offer promotions from time to time for various reasons and products, however, we do not advertise them - So, it's best to check back from time to time...you'll never know unless you do, and you could be surprised to find something you may just need.
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Are you on Twitter?
Yes we are - @asiaproducts - We usually post on twitter a few times a week, mainly on the weekend. We also post our promotions at Twitter.
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How about a facebook page...do you have one?
But of course, it's not updated that much, however, when we post vids to our YouTube, it also gets posted on facebook. - http://www.facebook.com/pages/Chiang-Rai/Asia-Products-Direct/334998373780?ref=sgm
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Can I track my order online?
Unfortunately...No. The only forms of shipping that are track-able are large parcels over 2 kilograms or premium shipping services which are very expensive.
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What is Thailand like?
Contrary to popular belief, Thailand is not really a developing country. Or, a lawless place. %95 Theravada Buddhist, Thailand and its people are very proud of their country, sometimes to a fault. The pressures of modern day western life are not as extreme, thus, creating a general atmosphere of relaxation and tranquility. The recent political unrest here is not indicative of the country and its people as a whole. Not at all. Inherently, with much more freedoms than most countries, Thailand is a MUST visit in anyone's lifetime. Please do so if you can...Thailand is truly AMAZING.
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Can I trust the Thailand Postal service?
Absolutely. Transparent, efficient, super friendly and coupled with superb transportation logistics - The Thailand Postal service is probably the best on Earth. We love the people at the Thailand Postal service. Postal services in other countries are the ones that worry us sometimes...
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I am going to leave you a negative feedback because I'm not happy with my order...what do you think about that?
It amazes us when people just go ahead and leave us negative feedback without contacting us first about their order. This occurs around %50 of the time. It doesn't make sense, because, if there's something wrong it can be corrected. Where as, if there's something wrong, and you don't contact us - There's really not much we can do.
And, if you do leave us negative feedback and we contact you to try to resolve it and you don't reply to us...we will contact eCrater to have them remove it.
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What kind of customers do you cater to...?
We like our customers to be thrifty and patient. Unfortunately, many of our products will never be offered in other places, and so to be able to keep prices down, we have to offer a little slower shipping method. Also unfortunate...you can not get both fast delivery and low product prices directly from Asia. It's just not possible due to shipping...unless, a product is sold as a 'market leader'.
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Are there other considerations which may slow down the delivery of my order?
Yes...other than product availability, Thailand has quadruple the number of holidays than most countries:
http://www.asiatraveltips.com/ThailandHolidays.shtml
Most of the holidays occur at the full moon in accordance with Buddhist traditions.
There are also times when we're tired, ill and just not capable of getting things done in a timely fashion. We are but 1 person and 3 dogs doing everything. Your patience and understanding is always appreciated, as well as your business...
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Can I view your store in other languages? ¿Puedo ver su tienda en otros idiomas? 我可以查看其他语言的商店吗?
YES, absolutely...you may here: http://tinyurl.com/25pujru
Just select the language you would like to translate to and click 'Translate'. Please wait for the translation to process for each page. That's it!
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How long does it usually take you to respond to emails?
Sometimes a few minutes and at the very extreme 6 hours. Prompt replies to emails are a natural for us since we've been using the Internet and emailing since 9.6kbs analog modem days.
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Is there a Tracking Number with my Order Parcel?
NO. International Parcel Tracking is ONLY for premium services and very large parcels. Economy and Standard Airmail does not offer any form of small parcel tracking.
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